Privacy Policy

Effective Date: June 30, 2026

Welcome to Sharyx AI Call Assistant ("Sharyx", "we", "our", or "us"). This Privacy Policy explains how we collect, use, store, disclose and protect your information when you use our mobile application and related services.

By using our services, you acknowledge that you have read and understood this Privacy Policy.

1. About Our Service

Sharyx AI Call Assistant provides an AI-powered call answering service. Users can purchase a dedicated AI phone number through our telephony provider and forward calls from their personal number to the assigned AI number.

When a forwarded call is received, our AI may:

• Answer calls on behalf of the user.
• Communicate naturally with callers.
• Understand the reason for the call.
• Collect lead information shared by callers.
• Generate conversation summaries.
• Provide follow-up information to the user.

2. Information We Collect

Account Information

• Name
• Mobile Number

Call Information

• Caller Phone Number
• Call Date and Time
• Call Duration
• Conversation Transcript (where applicable)
• AI Generated Summary
• Lead Information
• Call Status

Payment Information

• Purchase History
• Billing Records

Payment card information is securely processed by third-party payment providers. Sharyx does not store your card or banking details.

Device Information

• Operating System Version
• Application Version
• Crash Reports
• Diagnostic Information

3. How We Use Information

• Provide AI-powered call answering.
• Route forwarded calls.
• Generate AI conversation summaries.
• Deliver lead information.
• Improve AI performance.
• Calculate usage charges.
• Provide customer support.
• Detect fraud and misuse.
• Improve application performance.

4. AI Processing

Calls forwarded to your assigned AI number may be processed using artificial intelligence technologies to understand conversations, generate summaries and identify lead information.

By forwarding calls to your AI number, you authorize this processing.

Users are responsible for complying with applicable laws regarding caller notification, AI processing and call recording.

5. Pricing

The service includes usage-based charges.

• AI Phone Number: approximately ₹250 INR (subject to change).
• AI Conversation Charges: approximately ₹0.80 INR per minute (subject to change).

Pricing may change due to changes in telephony provider costs, AI provider costs, taxes or other operational expenses.

6. Third-Party Services

Our services may use trusted providers including:

• Telephony Providers
• Artificial Intelligence Providers
• Firebase Services
• Analytics Providers
• Authentication Providers
• Cloud Hosting Providers
• Payment Processing Providers

7. Data Security

We implement appropriate administrative, technical and organizational safeguards to protect personal information against unauthorized access, disclosure or misuse.

No internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Data Retention

Information is retained only as long as necessary to provide services, maintain billing records, comply with legal obligations, resolve disputes and enforce agreements.

9. User Responsibilities

• Configure call forwarding correctly.
• Keep account credentials secure.
• Use the service in accordance with applicable laws.
• Notify callers where required by applicable law.

10. Your Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.
• Update inaccurate information.
• Request deletion of eligible information.
• Withdraw consent where permitted by law.

11. Children's Privacy

Our services are intended for users who are at least 18 years of age. We do not knowingly collect personal information from children.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page. Continued use of our services after updates constitutes acceptance of the revised Privacy Policy.

Consent

By creating an account, purchasing an AI number, forwarding calls, or otherwise using Sharyx AI Call Assistant, you consent to the collection, processing and use of your information as described in this Privacy Policy.